Privacy Policy

Jigby Training Solutions Ltd is committed to protecting the privacy and security of your personal information. All information we capture is treated in line with the requirements of all applicable data protection laws; including the UK Data Protection Act (DPA), and the EU General Data Protection Regulations (GDPR).

This Privacy Policy outlines the types of information we collect, how we use and protect it, and your choices regarding your information.

Information We Collect:

Personal Information: When you use our services or communicate with us, we may collect personal information such as your name, email address, phone number, and other contact details. Payment Information: If you make a payment for our services, we may collect payment information such as credit card details or other financial information. However, we do not store this information on our servers. All payment transactions are securely processed through our reputable third-party payment gateway provider Stripe. Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and other usage data.

How We Use Your Information:

We use the information we collect for the following purposes: To provide and improve our services to you. To communicate with you, respond to your inquiries, and provide customer support. To process payments and fulfil orders. To analyse and improve the performance and effectiveness of our website and services. To comply with legal obligations and enforce our policies.

Data Security:

We take the security of your personal information seriously and take reasonable precautions to protect it. We use industry-standard security measures to safeguard your information against unauthorised access, disclosure, alteration, or destruction. Sharing of Information: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law.

Your Choices:

You have the right to access, update, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails.

Cookies

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits so that we can offer better experiences to our customers. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. However, if you turn your cookies off, some of our website services may not function properly.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

Contact Us:

If you have any questions or concerns about this Privacy Policy or our privacy practices, please get in touch with us at info@jigbytraining.co.uk or 01484 485353.